This resource, created by the National Children's Alliance (NCA) and Northeast Regional CAC (NRCAC), that explains the concept of trauma-informed care, a shift in healthcare that focuses on asking “What happened to you?” instead of "What’s wrong with you?". This approach acknowledges the need for healthcare organizations and teams to understand a patient’s life experiences, both past and present, to provide effective healthcare services with a healing orientation. The brochure outlines the principles of trauma-informed care, which include safety, trustworthiness, transparency, peer support, collaboration, empowerment, humility, and responsiveness. It emphasizes the benefits of this approach, such as improved patient engagement, treatment adherence, health outcomes, provider and staff wellness, and the potential to reduce avoidable care and excess costs.
