This manual, prepared by the Southern Regional Children’s Advocacy Center, is a comprehensive guide for Children’s Advocacy Centers (CACs) to prepare for, respond to, and recover from critical incidents. It covers a range of topics including human resources, facilities, media, information technology, and finances, with a focus on maintaining credibility within the community during crises. The manual provides practical advice on establishing sound financial practices, managing public relations disasters, and handling various critical incidents such as misconduct or criminal allegations within a CAC. It emphasizes the importance of having well-defined policies and procedures in place to effectively navigate through potential critical events
